While at the end of 2013 it was announced that AGS Ghana had received FAIM Plus accreditation in Africa, AGS Kenya, AGS Uganda and most recently AGS Poland have also been accredited at this level while having their FAIM accreditation renewed at the start of 2014.
According to Alexandre Lebegue, AGS’ Senior Group Quality Manager, FAIM Plus accreditation provides branches with a competitive advantage through its higher image and level of expertise – including stringent conformance requirements.
“The FAIM Plus standard was introduced in January 2013 by FIDI. When AGS branches are ISO 9001:2008 accredited and renew their FAIM certificate (10 to 13 branch every year), we are asking for the audit to be conducted under FAIM Plus requirements,” Alexandre explains.
“To achieve that level of expertise and the great organisational achievement, it is through teamwork where employees driven by their captain (branch manager) are the key to success.”
He confirms that the following AGS branches are also due to receive FAIM Plus accreditation in 2014: Serbia, Budapest, Madrid, London, Tunisia, Belgium, Bratislava, Egypt, Morocco, Mozambique, Senegal and Prague.
Reflecting on Uganda’s FAIM Plus accreditation, AGS Uganda Country Manager, Julien Favre-Bulle, said:
“This certification is the proof of the commitment of all the AGS Uganda staff to provide our clients with the best service possible.” AGS Kenya’s Branch Manager, Gil Recizac, echoed this sentiment.
“Over the past approximately ten years AGS Warsaw’s core staff have remained for the most part unchanged – always developing, growing in experience and all the while maintaining a very high degree of personal involvement and motivation,”
added Antoine Duquesnay, AGS Poland’s Branch Manager.
“We also have a long history with FAIM, and a will to maintain and even improve our level of professionalism.”