AGS Movers Haïti: ensuring security and service continuity in a complex setting

Business continuity and security of goods

Haiti’s operational environment is unlike any other. In addition to grappling with a prolonged security crisis, the country was recently hit by Hurricane Melissa. The category-five storm caused significant damage in some southern departments, demonstrating the vulnerability of the region.

In these conditions, the AGS Haiti team leverages crisis management skills to ensure operational continuity, not only storing client’s belongings and documents, but guaranteeing their integrity at every stage.

Alain DOUAFLI, Director of AGS Haiti, emphasises:

“Our priority is to ensure that every operation runs as smoothly as possible. We adapt our procedures to the local conditions to ensure the security of goods and data and the satisfaction of our customers.”

 

Local leadership: a presence that makes a difference

Despite Haiti’s many challenges, AGS has not chosen to withdraw or reduce its operations. On the contrary, Alain Douafli has made his presence even more visible, personally carrying out all surveys and project assessments, even in the most demanding situations. It’s an approach rooted in a clear professional philosophy: “I believe that my place is alongside my team, especially when we visit high-risk areas.”

This demonstration of managerial courage is also an intelligent and effective business strategy. Clients who meet the director on the ground receive a powerful message: AGS’s commitment is more than a written promise, it is demonstrated through action.

For the Haiti team, Alain Douafli’s visibility carries even greater weight. “My presence signals that I’m taking the same risks they are.” This solidarity builds a strong foundation of unity and trust, and a team that trusts its leadership is a team that maintains the highest standards.

 

Professionalism and a constant commitment to customer service

The Haiti team remains organised, responsive, and committed despite their challenging environment, working to the highest standards to ensure that every survey, every move, every relocation, and every records management operation remains reliable and secure.

Demonstrating courage and determination every day, they ensure that both their local and international clients are satisfied. ‘We do everything we can to be an unfailing partner to our clients, even in trying conditions,’ emphasises Alain DOUAFLI.

 

Solid expertise and operational excellence

Amid the ongoing challenges, AGS Haiti continues to prioritise professionalism, rigour and security. The staff’s solidarity and dedication, combined with secure facilities, allow the branch to offer uninterrupted service for every customer need.

“I am proud of my team. Our commitment goes beyond the services we provide: it is about trust, responsibility and supporting our clients through every transition,” concludes Alain DOUAFLI.

As a steady, secure, and reliable partner for every customer, AGS Haiti proves that operational excellence and mutual support are core to its values, even in the toughest conditions.

To find out more about our services in Haiti and the Caribbean, contact our local teams!