The Top 12 Management Performances award programme recently kicked off with the announcement of the leading performers for 2010. Our attention now turns to evaluating 2011, with a trip to Athens up for grabs for the top 12 in 2012.
This award will take place annually and is a chance for managers across the Mobilitas group to be rewarded for excellent performance, not only financially, but across the many facets of a manager’s responsibility.
Following some queries across the group, please find below a clarification of the rules and assessment criteria. |
Categories and assessment criteria:
| 1. |
Administrative precision, reactivity, participation and assistance with dispute resolution and assistance with regard to claims, legal disputes on debt collection and HR relations; |
| 2. |
Accounting (documents and procedures): respecting deadlines, provision of documents, thoroughness; |
| 3. |
Debt collection and agent relations: cooperation with the head office team, provision of documents and responding to queries;
*ELIF: Debt collection and cash flow management, cooperation with the head office team, provision of documents and responding to queries; |
| 4.
|
Weighted result (taking into consideration the market size); |
| 5. |
Final financial result; |
| 6. |
Increase in insurance sales (% improvement on previous year);
*ELIF: Increase in the number of franchisees
**Demepool: increase in office move turnover
***Archiv System France: % increase in the number of new clients in 2011 in comparison with the new clients in 2010. |
| 7. |
Increase in turnover (% improvement on previous year).
*ELIF: Decrease in ELIF’s dependency on large franchisees (Alain Taïeb to judge)
**Demepool: Increase in the number of dealers |
| 8. |
The most spectacular performance during the year, be it an increase in turnover, a reduction in the loss of a branch (-400K€ to -50K €), conflict resolution to create a good work environment or conquering a new market. |
The categories apply to all subsidiaries and branches of the Mobilitas group, with the exceptions of ELIF, Demepool and Archiv System, where specific criteria will be applied.
Clarification of the rules:
In countries, where there are several branches or offices:
• Nigeria participates as a country, the Country Manager is judged.
• India participates as a country, the Country Manager is judged.
• China is divided into three groups:
| |
o North - Beijing/Tianjin
o Central - Shanghai/Wuhan/Chengdu/Chongqing
o South - Guangzhou/Shenzhen
The manager of the overseeing entity will be judged on the performance of the offices in the regional group. |
|
• In Cameroon, Yaoundé and Douala are judged separately.
• In France, each branch is judged on its own.
• In South Africa, each branch is judged on its own.
• Each Pelichet branch in Switzerland and France is judged on its own.
|
Record management and storage will be included in the figures for Guadeloupe, Guyana, Martinique and Reunion in 2011. For Jakarta, record management and storage was already taken into account in 2010.
Bucharest: the European coordination will be taken into account in 2011.
Record management and storage will not be taken into account in the figures for the African branches where it is being launched in 2011. It will be taken into account in 2012.
Relocation will not be taken into account in the figures for the African branches where it is being launched in 2011. It will be taken into account in 2012.
Exception: branches where record management and storage and relocation is an integral part of the monthly management accounts, and which do not have cost centres of their own, will be judged on their performance as a whole.
The long weekend in 2012, to reward the best performances of 2011, will take place in the beautiful, historical city of Athens, Greece.
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A Guest Book will be started in 2011 and each year the selected managers will add a page on the reasons for their success.
Wishing you the best of luck on your road to excellence this year.
Kind regards
Alain Taïeb
Chief Executive Officer
MOBILITAS
Example below of a branch's score:
| |
BRANCH X |
3 |
2 |
1 |
0 |
Maximum Potential Points |
| 1. |
Administrative precision, reactivity, participation and assistance with dispute resolution, and assistance with regard to claims, legal disputes on debt collection and HR relations; |
3 |
2 |
1 |
0 |
2 |
| 2. |
Accounting - documents and procedures: respecting deadlines, provision of documents, rigor; |
|
|
|
0 |
2 |
| 3. |
Debt collection and agent relations: cooperation with the head office team, provision of documents and responding to queries; |
|
|
|
0 |
2 |
| |
*ELIF: Debt collection and cash flow management, cooperation with the head office team, provision of documents and responding to queries; |
|
|
|
|
2 |
| 4. |
Weighted result (taking into consideration the market size); |
3 |
|
|
|
3 |
| 5. |
Final financial result; |
3 |
|
|
|
3 |
| 6. |
Increase in insurance sales (% improvement on previous year); |
|
2 |
|
|
3 |
| |
*ELIF: Increase in the number of franchisees |
|
|
|
|
3 |
| |
**Demepool: increase in office move turnover |
|
|
|
|
3 |
| |
***Archiv System France: % increase in the number of new clients in 2011 in comparison with the new clients in 2010. |
|
|
|
|
3 |
| 7. |
Increase in turnover (% improvement on previous year). |
|
2 |
|
|
2 |
| |
*ELIF: Decrease in ELFIF’s dependency on large franchisees (judge Alain Taïeb) |
|
|
|
|
2 |
| |
**Demepool: Increase in the number of dealers |
|
|
|
|
2 |
| 8. |
The most spectacular performance during the year, this can be an increase in turnover, a reduction in the loss of a branch (-400K€ to -50K €), conflict resolution to create a good work environment, conquering a new market. |
0 |
|
|
|
3 |
| |
Total Score |
10 |
|
|
|
|
| |
Out of a potential total of |
20 |
|
|
|
|
